Privacy Policy
At Greater Good Yoga, accessible via greatergoodyoga.com, we are committed to safeguarding your personal data and respecting your privacy. This Privacy Policy outlines our practices relating to the collection, use, and protection of your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and California Consumer Privacy Act (“CCPA”).
1. Commitment to Privacy and Data Protection
We prioritize your privacy and handle all personal information responsibly and lawfully. This policy explains how we process your data, your rights concerning your information, and how you can exercise those rights. Our aim is to ensure transparency and trust in how we collect, use, and store your information.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and customers of greatergoodyoga.com. Greater Good Yoga, as the data controller, determines the purposes and means of processing your personal information. If you have any questions, you may contact us at [email protected].
This policy governs all personal data we process through our website, services, communications, and transactions.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a) Usage Data
This includes data such as browser types, IP addresses, browsing patterns, session information, access times, page response times, and referring/exit pages.
b) Account Data
Information provided when you register or maintain an account with us, including your full name, billing and shipping addresses, phone number, and email address.
c) Profile Data
This comprises your interests, purchase history, user settings, yoga preferences, classes attended, and behavioral insights derived from your interaction with the site.
d) Communication Data
Includes emails, messages, customer inquiries, support tickets, and service-related correspondences.
e) Technical Data
Device identifiers, hardware model, operating system, browser plug-in types and versions, time zone settings, and other configuration details.
f) Transaction Data
Payment and billing history, order confirmations, fulfillment and delivery records, and related financial interactions.
g) Preference Data
Information regarding your opt-in/out decisions for marketing and promotions, preferred communication methods, and expressed product and class interests.
We collect this data either directly from you or automatically through your use of greatergoodyoga.com.
4. Legal Bases for Data Processing
We rely on the following legal bases to lawfully process your personal data:
– Contractual Necessity: To fulfill contractual obligations such as processing your orders or enabling account access.
– Consent: Where required, such as for email marketing or when collecting sensitive preferences.
– Legitimate Interests: For improving our services, conducting internal analytics, securing the platform, and maintaining customer relationships.
– Legal Obligations: To comply with legal, regulatory, or tax requirements.
5. Your Data Protection Rights
In accordance with GDPR and other applicable laws, you have the following rights regarding your personal data:
– Right of Access: You have the right to obtain confirmation as to whether we process your data and to access your personal information.
– Right to Rectification: You may request that incorrect or incomplete data be updated or corrected.
– Right to Erasure: Also known as the “right to be forgotten,” you can request deletion of your personal data under certain conditions.
– Right to Restriction: You may request limitation of processing in specific scenarios.
– Right to Data Portability: You may request a copy of your data in a machine-readable format to transmit to another data controller.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
– Rights under CCPA: California residents may request disclosure of categories, specific pieces of data collected, and may request deletion or opt out of the sale of personal data.
To exercise these rights, please contact [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to securing your data, including:
– SSL encryption for data in transit.
– Access control and authentication mechanisms on all internal systems.
– Regular automated backups.
– Employee training programs on data privacy and handling.
– Firewalls, antivirus tools, and continuous monitoring protocols.
While no system is entirely immune to risk, we proactively work to prevent and address data security threats.
7. International Transfers
Should personal data be transferred outside of the European Economic Area (EEA), such transfers will be safeguarded using recognized mechanisms such as Standard Contractual Clauses or verified adequacy decisions by the European Commission. We ensure that equivalent protection is applied to any data processed internationally in compliance with GDPR and regional data privacy laws.
8. Data Retention
We retain your personal data only as long as is necessary:
– Account and Profile Data: Retained as long as your account is active and no longer than 12 months after closure.
– Transaction and Payment Data: Retained for seven years for taxation and financial record-keeping.
– Communication and Support Data: Retained for three years after your last contact.
– Marketing Preferences: Retained indefinitely or until you withdraw consent.
After the retention periods lapse, data is securely erased or anonymized.
9. Cookie Policy
We use cookies to enhance your experience on greatergoodyoga.com. Our cookies may fall into the following categories:
– Essential Cookies: Necessary for secure navigation, session management, and authentication.
– Functional Cookies: Remember your settings or preferences, like language and location.
– Analytics Cookies: Help us understand how users interact with the website (e.g., Google Analytics).
– Performance Cookies: Improve speed of loading or interaction.
10. Cookie Management and Compliance with GDPR & CCPA
You have the option to manage your cookie preferences through a consent banner and settings available on our website. You may also clear or block cookies through your browser settings. For users subject to GDPR or CCPA, we respect your rights to opt in and out of non-essential cookies and provide suitable mechanisms to do so.
11. Special Protections for Children
greatergoodyoga.com is not intended for children under the age of 13. We do not knowingly collect or solicit personal data from minors. If we learn that we have inadvertently collected data from children, we will promptly delete it. Parents or guardians who believe their child may have submitted personal information should contact [email protected].
12. Updates to the Policy
We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our operational practices. Where required, we will notify you of significant changes via the website or email and request renewed consent when necessary.
Please check this page periodically to stay informed about how we protect your data.
13. Contact Information
For any questions, concerns, or data access requests regarding this Privacy Policy or your personal data, please contact:
Email: [email protected]
Website: https://greatergoodyoga.com
We are committed to complying with all applicable data protection laws and to resolving your privacy concerns in a timely, transparent, and respectful manner.